When your phones won’t stop, walk-ins stack up, and your team gets pulled in five directions, it’s not just “busy”, it’s the kind of daily chaos that drains energy, breaks focus, and quietly chips away at revenue. RD-28 Dental Robot steps in as an AI-powered front desk teammate, greeting patients, handling routine questions through live video, and covering overflow, so your staff gets breathing room and your day starts feeling under control again within the first week.
Supporting patient flow and staff coordination with real-time assistance during busy clinic hours.
RD-28 supports the front desk by greeting patients, handling routine questions, and reducing interruptions through autonomous assistance and remote support.
See RD-28 support Dr. Leung during live clinic hours by assisting patients, coordinating front desk tasks, and helping keep daily operations running smoothly.
Most front desks are not understaffed—they are interrupted. RD-28 is designed to absorb repeat interactions so staff can focus on patients who need direct, in-person support.
When phones and walk-ins overlap, staff attention gets split. RD-28 becomes a visible first point of contact. Patients receive immediate engagement while routine questions are handled.
Insurance verification and billing questions interrupt. RD-28 supports communication routing so these questions are handled without pulling staff from patient-facing responsibilities.
Missed reminders and delayed callbacks affect schedules and patient trust. RD-28 supports consistent follow-up workflows by connecting patients to RemoteDental team members.
A patient arrives while the front desk is handling insurance calls. RD-28 greets the patient, confirms their appointment, and connects them to a RemoteDental representative for basic questions. The patient feels acknowledged, and staff remain focused.
It operates as an AI assistant robot with a physical presence in your practice. It moves independently through designated areas and connects patients to real people through its screen when needed.
Patients often feel anxious when they don’t fully understand what’s about to happen. With RD-28’s visual guides, common procedures like root canals are explained clearly and confidently — before treatment even begins.
Video and audio communication through its display
Act as a mobile extension of your front desk
Designed to support front desk activity, team coordination, and patient interaction, this mobile presence works alongside staff during busy clinic hours.
A mobile support presence designed to fit naturally into daily clinic operations without disrupting patient flow.
An interactive display that supports communication while keeping the experience professional and human-centered.
An interactive display that supports communication while keeping the experience professional and human-centered.
Sleek, unobtrusive design built to move naturally within a practice, fitting seamlessly into daily operations.
Sleek, unobtrusive design built to move naturally within a practice, fitting seamlessly into daily operations.
Practical add-on designed to assist workflows, helping teams reduce small daily stresses that add up over time.
Practical add-on designed to assist workflows, helping teams reduce small daily stresses that add up over time.
A support solution built to work alongside staff while maintaining a professional in-office presence.
RD-28 handles routine inquiries, allowing staff focus on complex patient needs.
Consistent greeting and routing creates a smoother patient experience.
Peak times become more manageable with automated first-contact support.
Delivered through Robots as a Service (RaaS), allowing clinics to scale support without large upfront investment.
RD-28 integrates seamlessly with your existing practice management system, extending support across daily patient-facing operations without disrupting established workflows. It works alongside your team to keep front-desk activity organized, responsive, and consistent throughout the day.
From the initial greeting to appointment coordination and follow-up support, RD-28 helps maintain clear, professional patient interactions at every touchpoint. Patients receive timely guidance and direction, improving their overall experience while reducing front-desk congestion.
By handling routine engagement and navigation tasks, RD-28 frees your staff to focus on complex cases, in-office care, and higher-value responsibilities. The result is a calmer front desk, better patient flow, and a more efficient practice environment.
First point of contact of arriving patients
Confirms scheduled visits and updates
Guides patients to appropriate areas
Connects to RemoteDental team members
Initial intake for billing questions
We follow a structured, proven deployment process that ensure RD-28 Dental Robot integrates smoothly into your existing workflow without disrupting daily operations.
Your layout, patient volume, and workflows are reviewed to confirm operational fit. We assess navigation paths, peak hours, and integration points with your existing systems.
RD-28 is configured for approved navigation paths and communication rules using secure access methods. Custom settings match your clinic’s specific needs.
Early usage is monitored and adjusted to match real clinic behavior. Our team provides ongoing optimization and staff training during this phase.
RD-28 Dental Robot operates independently with continuous remote support available. Regular performance reviews ensure ongoing success.
Pricing depends on service scope, hours, and deployment needs. Most clinics fall within price_range. A confirmed quote requires reviewing clinic size, operating hours, and supported tasks.
Most clinics are operational within “onboarding timeline”. Timing depends on layout review, connectivity checks, and access approvals.
Access is limited to what is required and approved. Secure methods such as “secure access methods” are used, and unnecessary permissions are avoided.
Patients interact with trained Remote Dental® team members via live video. Dentists or office managers can also communicate through RD-28 when appropriate.
Coverage depends on your plan and clinic needs. Typical support falls within hours _coverage, with adjustments available.
If changes or replacement are needed, replacement_policy applies. Fit is reviewed early to reduce long-term mismatch.
